Our Mission Statement:
Mobility Roadside Assistance™ provides peace of mind through emergency and paratransit services for mobility challenged people, their passengers, vehicle and equipment.
Mobility Roadside Assistance™ wants to be the best roadside assistance program in the country focused on the mobility challenged population at large. We want to be your go to provider for mobility roadside assistance. Your safety is our priority.
As a Mobility Roadside Assistance client, we will never leave you stranded on the side of the road again. Your peace of mind is our primary concern and not just your peace of mind but the peace of mind of your passengers and your loved ones as well. We believe when we fulfill this vision we will not only earn your loyalty for now but hopefully for the rest of your life.
Mobility Roadside Assistance™ happened quite by accident really, in the fall of 2013.
Making a visit to the VA Hospital in Seattle, I happened to be sitting next to a gentleman in a wheelchair missing his right arm and leg. We got into conversation and I found out he lost them in Desert Storm in the early 90’s.
As most people do, we got to talking about what we do, and I told him I was in the “Emergency Roadside” business. Right away he shared that he had used a service like that a few weeks before, and it worked fine picking up his van, except it left him on the side of the road. I was taken back by this. He stated he had to wait, for his wife, to come pick him up after a of couple hours. Luckily he was able to make it to a safe place in small strip mall nearby, in his power wheelchair.
Our conversation ended when he left for his appointment. Another gentleman sitting just across from us in his wheelchair, overheard us talking and said that that was one of his greatest fears. He was concerned about his young family, saying he could take care of himself, but what about his wife a three children.
Well that really got my wheels turning, and as I researched the web for something that would help veterans with these kinds of needs, I found nothing with a nationwide reach, and knew I had to develop something, that provided paratransit and well as the normal emergency roadside benefit.
I also found in my research that there are at least 4.5 million people in wheelchairs and scooters, just in the United States, then another 50 plus million that have a disability sticker in or on their vehicles, many needing this kind of help in many cases.
Seeing a great need, I started researching how I could help and found only one provider willing to take on the risk. The rest of the story is still being written.
Now, many mobility van dealers across the country are offering our Mobility Roadside Assistance™ and their clients are being assured that their “safety” is being taken care of. A very important assurance considering their situation in life.