My son and I were on a road trip to drop him off to his new college in Utah, when I had my experience with Mobility Roadside Assistance.
I was 61 miles east of Austin, NV on Highway 50. My van developed a problem with the engine. I had turned around knowing that the next town east was over 75 miles away and that the nearest was behind me in Austin. There was no cell service with my phone and my son flagged a truck down from a mining company working in the area. He let us use his cell to call Mo…
I could not have been more pleased with the service I got from Mobility Roadside Service. They directed a tow unit to our location in North Idaho, when we ran out of fuel. I felt foolish having to call for such a thing, but I did remember I had an Roadside contract. The tow truck brought me $10.00 worth of fuel and then helped me get my van started which took considerable time for some reason. I paid the tow truck driver for the fuel with a $20 and told him to keep the change and have a beer on …
While in Ohio area we had two occasions to use Mobility Roadside. One was for a mechanical issue with our starter.
A tow truck was dispatched by Mobility Roadside to tow our unit to the nearest repair facility and a van to pick us up since one of our passengers uses a wheelchair. The tow truck and the van got there within 15 minutes of each other, the work was completed and we got back on the road, in a couple of hours.
Once we picked up our uncle in Indiana, and were driving back home to Seat…
We were having lunch in Winnemucca NV, and after eating, went back to our car only to find that we had accidentally locked ourselves out. We knew our Mobility Roadside Assistance contract was in the glove box of our car. Fortunately, there was a locksmith across the street from where we were. After the locksmith unlocked our car, we called Mobility Roadside, and they provided a credit card over the phone for the service and we were on our way.
I ran my van into the median and could not get out of my van dew to the mud and water soaked ground I was stuck in and because I was in my wheelchair. The state trooper wanted to call someone he knew to come and get me out of my predicament, and pull me back on the highway. He told me it was going to cost a few hundred dollars and I remembered I had the Mobility Emergency Roadside contract. I called them instead, told them my issues and they dispatched a tow truck that got to me within 20 minute…
I had an experience with 2 flat tires at the same time. I had a spare for one but not the other. I called Mobility Roadside Assistance, that I had purchased a contract from in March of 2014, never expecting I’d have to use the service. I explained my dilemma to the operator at Mobility Roadside and he asked me if I was alright and if I needed any other help than my tires fixed. I explained I was in my wheelchair and had my wife and son with me. The company called a paratransit company and they…