Mobility Roadside Assistance™ provides peace of mind through full-service paratransit assistance which includes paratransit pick-up for you, your family and equipment. Coverage is available whenever you have a roadside breakdown that requires towing , leaving you and your passengers stranded. We will not leave you on the side of the road.
Paratransit Assistance (25 Miles)
Lift and Ramp Service
Wheelchair or Scooter Assistance
Flat Tire Assistance
Tire Hazard Repair & Replacement Benefit
Towing Assistance (up to 100 miles)
Paratransit Assistance: You will not be left stranded if your vehicle breaks down for any reason, anywhere and at anytime. No more calling someone to help far away or late at night. We have you covered. In an event you need us, we will coordinate the towing and paratransit services to your location. You, your passengers and your equipment will be transported somewhere safe ... even if it's 25 miles away, without charge.
Lift and Ramp Service: Let's face it, "Stuff Happens!" and a faulty lift, ramp, motorized chair or scooter are no exception. Not to worry, we provide expert technical assistance to help you get back on your way. This service includes up to an hour of qualified technical assistance. If your lift gate or ramp stops functioning or is functions badly, not to worry, we'll send a technician to your location to help. If that isn't possible we will arrange a phone consultation. We use technical assistance from local dealers or if a dealer can't, authorized pros. That way your equipment warranty is safe. If you're away from home and you need wheelchair or scooter help, we'll coordinate and dispatch a qualified technician to assist you with a solution. We won't leave you stranded or alone.
Flat Tire Assistance: If you have a flat; we'll change it for you and install your inflated spare. But even if your spare is flat or you have two flats we got you covered. We will send a tow truck to tow your vehicle and get it repaired.
Tire Hazard Repair And Replacement Benefit: Sometimes you don't just have a flat but your wheel is actually damaged. This is a flat due to a road hazard. In this case, we will pay up to $25 to repair the damaged tire. If the damaged tire is not repairable, we will reimburse you up to $150 for a brand-new one.
Tire Hazard includes the following benefits;
Tire Repair: When your vehicle experiences a flat tire due to a covered road hazard, we will reimburse you for the permanent patch/plug and labor to perform the tire repair at a licensed repair facility up to $25.
Tire Replacement: When your vehicle experiences a flat tire due to a covered road hazard and the tire is NOT repairable, we will reimburse you up to $150.00 to replace the tire at a participating dealer or licensed repair facility.
Towing Assistance (up to 100 miles) When your vehicle is disabled as a result of a covered breakdown, we will arrange to have it towed to the closest authorized service center. Battery Service When your vehicle experiences battery failure, we will provide you with jump-start services. Even in bad weather, we will be there to get you going again.
Lost key / Lock-out Assistance: Let’s face it, stuff happens. If you should lose your keys or have the misfortune of locking them in your vehicle, we’ve got you covered. Just give us a call and we will send someone to you to help so you can get back on the road again.
Emergency Fuel: If your vehicle runs out of fuel, not to worry, we will provide the delivery of up to 3 gallons of fuel to your vehicle.
Winching / Vehicle Extraction: If your vehicle is stuck in a ditch, mud or snow, but it is accessible from a normally traveled roadway; service will be given to either tow or winch the vehicle. Vehicle coverage for winching is limited to a 30-minute service call; any expense beyond a 30-minute service call will be billed to the vehicle operator.
"I am a paraplegic and I got the towing fully expecting that I would never have to use it. Well in March I had a blowout on the interstate. When we called Mobility Roadside Assistance for assistance, I explained that I'm in a wheelchair and I was with my wife and son.
They sent a tow truck and paratransit assistance, coordinated the whole thing and delivered all of us safely to a tire store. Everything was taken care of by Mobility Roadside including the the repair of our tire and we were back on the road within 2 hours."
"I ran off the road in Oregon in order to avoid an accident. My van got stuck on the median and since I am in a wheelchair I could not get out due the mud and water. I called Mobility Roadside for help and within 20 minutes. My tow truck got to me and was towing me out even before the tow truck the state trooper called for the accident. I was on my way within 45 minutes total."
"I bought the tow coverage for my wife who has a scooter that is carried on the back bumper of our van. We were had lunch and discovered when we got back to the van that we had locked ourselves out. Our contract was in the glovebox. Across the street was a locksmith. We had the locksmith open our van, we retrieved the contract, called Mobility and they paid the locksmith over the phone."