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Our Story

Mobility Roadside Assistance™ began in 2013 after Jim Speer, our President, was making a visit to the VA Hospital in Seattle. Jim was sitting next to a gentleman in a wheelchair who was missing his right arm and leg. He got into conversation and found out he lost them in Desert Storm in the early 90’s.

They got to talking about their work and Jim told him he was in the “Emergency Roadside” business. Right away this veteran shared that he had used a service like that a few weeks before, and it worked fine picking up his van, except it left him on the side of the road.

Jim was stunned by this.

The veteran stated he had to wait for his wife to come pick him up after a couple of hours. Luckily, he was able to make it to a safe place nearby in his power wheelchair.

When the veteran left for his appointment, another gentleman sitting just across from them in his wheelchair had overheard their conversation and said that this was one of his greatest fears. He was concerned about his young family. He could take care of himself, but what about his wife a three children?

These interactions got Jim to researching for something that would help veterans with these kinds of needs. He found nothing that could help outside of specific regional services, and knew something had to be done.  Jim went to work and created Mobility Roadside Assistance.

The Mobility Roadside team is continually adding value to our service and we look forward to finding new ways to create peace of mind for those with adaptive transportation needs and their families. Our mission is to make sure you are never left on the side of the road.

Three Options to Fit Your Individual Needs

paratransit assistance for occupants of a disabled vehicle


Coverage for 1 vehicle including towing, accessible transportation, flat tire assistance, lift and ramp technical assistance. 

towing service for your vehicle

Adaptive Family™

Do you need a plan for more than one vehicle? Adaptive Family™ is the choice for you with coverage up to 3 vehicles and includes all the same benefits of Adaptive™ including towing assistance and accessible transportation.

wheelchair assistance for your mobility device

Adaptive Assistance™

Do you already have towing coverage but are worried about being left behind? Choose Adaptive Assistance™ for wheelchair accessible transportation, lift and ramp technical assistance, and wheelchair or scooter technical assistance.


In regards to roadside assistance, mobility challenged people are those who have varying types of physical disabilities that make it difficult or impossible to climb into a tow truck. It could be those who use a walker, a cane, a scooter, or wheelchair users. It also includes those traveling in groups, or with young children, where the safety of the vulnerable is compromised by having to break up a group or leave someone behind because of transportation limitations during a roadside emergency.


paratransit assistance for occupants of a disabled vehicle

Accessible Transportation

Transportation may be provided to the occupants of a disabled vehicle. Maximum transportation benefit includes 25-mile distance without charge.

towing service for your vehicle

Towing Service

When your vehicle is disabled due to mechanical breakdown, we will tow it to the nearest service facility of your choice up to up to 100 miles of service. Additional expense will be your responsibility to pay to the towing provider.
wheelchair assistance for your mobility device

Wheelchair Assistance

If you are away from home and your mobility device stops working, we will coordinate and dispatch a qualified technician to assist with a solution. Parts and labor are the responsibility of the member.

And much more

From towing services and wheelchair assistance, to lockout services and tire repairs, our coverage offers a wide range of services to ensure you are never without help when you need it.

Contact Us

(877) 246-0979 

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